The impact of utilitarian, social and hedonic values on hotel booking mobile app engagement and loyalty : a comparison of generational cohorts
Year of publication: |
2023
|
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Authors: | Vayghan, Saeed ; Baloglu, Dennis ; Baloglu, Seyhmus |
Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 6.2023, 5, p. 1990-2011
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Subject: | Generation X | Hedonic values | Millennials | Mobile app engagement | Mobile app loyalty | Social values | Utilitarian values | Mobile Anwendung | Mobile application | Soziale Werte | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Hedonischer Preisindex | Hedonic price index | Utilitarismus | Utilitarianism | Kundenwert | Customer value | Soziale Mobilität | Social mobility | Hotellerie | Hotel industry |
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