The Imperatives of Quality Services in Condition of European Integration

Quality includes the technical side or strictly linked to intrinsic characteristics and properties of the product or service and it can be defined as a set of properties and characteristics of a product or service, which gives it its ability to meet the needs expressed or implied. The liberalization of international trade by value, internationalization and globalization and the development spheres of service, the bar in quality always rises and quality is a key factor in customers decision to choose a particular company or another.

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Year of publication:	2012
Authors:	Remesovski, Natalia
Published in:	CES Working Papers. - Iasi : Alexandru Ioan Cuza University of Iasi, Centre for European Studies, ISSN 2067-7693. - Vol. 4.2012, 1, p. 88-93
Publisher:	Iasi : Alexandru Ioan Cuza University of Iasi, Centre for European Studies
Subject:	Quality \| dimensions of service quality \| service quality \| European quality policy \| imperatives of the service quality Romania

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Type of publication:	Article
Type of publication (narrower categories):	Article
Language:	English
Other identifiers:	hdl:10419/198158 [Handle] RePEc:jes:wpaper:y:2012:v:4:i:1:p:88-93 [RePEc]
Classification:	M31 - Marketing ; M38 - Government Policy and Regulation
Source:	EconStor

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