The Importance of Doing Nothing : Everyday Problems and Responses of Inaction

In the United States, among the most common responses to justiciable problems – non-trivial problems that raise civil legal issues – is to do nothing. The probability of taking no action varies inversely with income, with poor households least likely to take any action to attempt to resolve problems. In focus groups comprised of low- and low-moderate income residents of a Midwestern American city, respondents were asked to discuss experiences of justiciable problems involving money or housing, including problems about which they did nothing. Five rationales for inaction emerged: shame, a sense of insufficient power, fear, gratitude, and frustrated resignation. Three themes – fear, gratitude and frustrated resignation – reflected lessons from people's past experiences with justiciable problems. These themes suggest new, richer explanations for socio-economic differences in how such problems are handled