The importance of evaluating inpatients? : satisfaction with emphasis on the aspect of confidence
Beata Gavurova, Matus Kubak
| Year of publication: |
2021
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|---|---|
| Authors: | Gavurova, Beata ; Kubak, Matus |
| Published in: |
Oeconomia Copernicana. - Olsztyn, Poland : Institute of Economic Research, ISSN 2353-1827, ZDB-ID 2754520-9. - Vol. 12.2021, 3, p. 821-848
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| Subject: | inpatient satisfaction | quality of healthcare | confidence of inpatients | patient’s expectations | Gesundheitsversorgung | Health care | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Patienten | Patients | Vertrauen | Confidence | Gesundheitswesen | Health care system | Zufriedenheit | Satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.24136/oc.2021.027 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012653902