The importance of online customer reviews characteristics on remanufactured product sales : evidence from the mobile phone market on Amazon.com
| Year of publication: |
2024
|
|---|---|
| Authors: | Zhai, Mengfan ; Wang, Xinyue ; Zhao, Xijie |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 77.2024, Art.-No. 103677, p. 1-11
|
| Subject: | Content characteristics | Emotional characteristics | Formal characteristics | Natural language processing | Online consumer reviews | Remanufactured products | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Mobiltelefon | Mobile phone |
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