The influence of e-CRM capability and co-information sharing activity on product competitiveness and marketing performance of small and medium-sized enterprises
Year of publication: |
2018
|
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Authors: | Ardyan, Elia ; Sugiyarti, Gita |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 11.2017/2018, 2, p. 158-178
|
Subject: | e-CRM capability | co-information sharing activity | product competitiveness | SMEs marketing performance | KMU | SME | Unternehmenserfolg | Firm performance | Beziehungsmarketing | Relationship marketing | Produktivität | Productivity | Wettbewerb | Competition | Wettbewerbsvorteil | Competitive advantage | Internationaler Wettbewerb | International competition |
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