The influence of exotic service quality towards overall satisfaction at hotels in Makassar
Gunawan and Abdul Razak Munir
| Year of publication: |
2020
|
|---|---|
| Authors: | Ilyas, Gunawan Bata ; Munir, Abdul Razak |
| Published in: |
International journal of applied business and economic research. - New Delhi : Serials Publ., ISSN 0972-7302, ZDB-ID 2460416-1. - Vol. 18.2020, 2, p. 55-63
|
| Subject: | Exotic service quality | Interaction performance quality | Physical Environment Quality | Empathy | overall satisfaction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Hotellerie | Hotel industry | Qualitätsmanagement | Quality management | Arbeitszufriedenheit | Job satisfaction | Produktqualität | Product quality | Emotion |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013414137