The influence of hotel communication practices on managers' communication satisfaction with limited English-speaking employees
Year of publication: |
2014
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Authors: | Dawson, Mary ; Madera, Juan M. ; Neal, Jack A. ; Chen, Jue |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1096-3480, ZDB-ID 2415089-7. - Vol. 38.2014, 4, p. 546-561
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Subject: | communication satisfaction | organizational practices | language barriers | Interne Kommunikation | Internal communication | Kommunikation | Communication | Hotellerie | Hotel industry | Arbeitszufriedenheit | Job satisfaction | Sprache | Language | Kundenzufriedenheit | Customer satisfaction |
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