The influence of launching mobile channels on online customer reviews
Year of publication: |
2021
|
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Authors: | Kim, Jong Min ; Lee, Eunkyung ; Mariani, Marcello M. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 137.2021, p. 366-378
|
Subject: | Difference-In-Difference approach | eWOM | Mobile channel | Review distribution channel choice | Review rating | Review volume | Vertriebsweg | Distribution channel | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Mobilkommunikation | Mobile communications |
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