The influence of membership program on customer loyalty mediated by customer satisfaction
Year of publication: |
2021
|
---|---|
Authors: | Muhammad, Fadhil ; Rozi, Fatkhur ; Supriyanto, Achmad Sani |
Subject: | Membership Program | Customer Loyalty | Customer Satisfaction | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenbindung | Customer retention |
-
Daughtrey, Clayton L., (2013)
-
Analysis of homogeneity between organised and traditional retailers with respect to customer loyalty
Balakrishnan, Shyamaladevi, (2017)
-
Hotel customer retention : a study of customers' perspectives in an emerging market
Adzoyi, Paulina N., (2022)
- More ...
-
The Effect of Compensation on Satisfaction and Employee Performance
Darma, Prayoga Setia, (2018)
-
Factors affecting innovative work behavior : mediating role of knowledge sharing and job crafting
Supriyanto, Achmad Sani, (2020)
-
Susminingsih, (2022)
- More ...