The Influence of Organizational Culture on Work-Related Personality Requirement Ratings : A Multilevel Analysis

The effects of organizational culture on job incumbents' ratings of work-related personality requirements were investigated. Data collected from 270 customer service representatives working within 37 mobile phone service companies in China demonstrated significant between-organization differences and sufficient within-organization agreement on two dimensions of work-related personality requirements, achievement orientation and conscientiousness, to suggest that these work-related personality requirements can be interpreted as organizational-level constructs. Furthermore, incumbents' ratings of the two personality requirements were positively related to two corresponding dimensions of organizational culture, achievement-oriented culture and integrity-oriented culture, respectively, and as predicted, both were positively associated with team-oriented culture. Further analyses revealed that team-oriented culture appeared to play a particularly salient role in predicting incumbents' perceptions about the importance of the two dimensions of personality requirements