The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
Faizan Ali; Muslim Amin
| Year of publication: |
2014
|
|---|---|
| Authors: | Ali, Faizan ; Amin, Muslim |
| Published in: |
Journal for global business advancement : JGBA. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-966X, ZDB-ID 2193383-2. - Vol. 7.2014, 3, p. 249-264
|
| Subject: | physical environment | customer emotions | satisfaction | behavioural intentions | resort hotels | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Emotion | Konsumentenverhalten | Consumer behaviour | Urlaubsverhalten | Holiday behaviour | Dienstleistungsqualität | Service quality | China | Arbeitszufriedenheit | Job satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010489181