The influence of service quality, corporate image, and customer satisfaction on customer loyalty in banking sector in Yogyakarta
Yohanes Michael Christanto, Singgih Santoso
| Year of publication: |
2022
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|---|---|
| Authors: | Christanto, Yohanes Michael ; Santoso, Singgih |
| Published in: |
International Journal of Research in Business and Social Science : IJRBS. - Istanbul, Turkey : School of Business, İMU, ISSN 2147-4478, ZDB-ID 2719183-7. - Vol. 11.2022, 7, p. 9-16
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| Subject: | Banking | Service Quality | Customer Loyalty | Corporate Image | Customer Satisfaction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Firmenimage | Corporate reputation | Bank | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenbindung | Customer retention |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.20525/ijrbs.v11i7.2025 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013445142