The influence of store atmosphere on emotional responses and re-purchase intentions
Diyah Tulipa (Department of Management, Widya Mandala Catholic University Surabaya, Surabaya, Indonesia), Sri Gunawan (Department of Management, Airlangga University, Surabaya, Indonesia), V. Henky Supit (Department of Management, Airlangga University, Surabaya, Indonesia)
| Year of publication: |
April-June 2015
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|---|---|
| Authors: | Tulipa, Diyah ; Sri Gunawan ; Supit, V. Henky |
| Published in: |
Inventi impact: retailing & consumer services. - Bhopal : Inventi Journals, ISSN 2249-099X, ZDB-ID 2821954-5. - 2015, 2, p. 91-104
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| Subject: | Store atmosphere | Positive emotions | Satisfaction | Repurchase intention | Emotion | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Ladengestaltung | Store design | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011477195