The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
Kisang Ryu; Hye-Rin Lee; Woon Gon Kim
| Year of publication: |
2012
|
|---|---|
| Authors: | Ryu, Kisang ; Lee, Hye-rin ; Kim, Woon Gon |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 24.2012, 2, p. 200-223
|
| Subject: | Gastronomie | Restaurant industry | Chinesisch | Chinese | Dienstleistungsqualität | Service quality | Firmenimage | Corporate reputation | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009544226