The influences of ambidexterity, new public management and innovation on the public service quality of government organizations
Year of publication: |
2024
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Authors: | Alkaabi, Seema ; Hazzam, Joe ; Wilkins, Stephen ; Dan, Sorin |
Published in: |
Public performance & management review. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 1557-9271, ZDB-ID 2016974-7. - Vol. 47.2024, 5, p. 1110-1137
|
Subject: | exploitation | Exploration | new public management | organizational ambidexterity | public service innovation | public service quality | Neues Steuerungsmodell | New public management | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services | Organisationale Ambidextrie | Ambidextrous organization | Innovationsmanagement | Innovation management | Öffentlicher Sektor | Public sector | Verwaltungsreform | Administrative reform | Nonprofit-Management | Nonprofit management | Innovation | Öffentlicher Dienst | Civil service | Öffentliche Verwaltung | Public administration |
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