The influences of system usability and user satisfaction on continued internet banking services usage intention : empirical evidence from Taiwan
Huei-Ting Tsai; Jui-Lin Chien; Ming-Tien Tsai
| Year of publication: |
2014
|
|---|---|
| Authors: | Tsai, Huei-ting ; Chien, Jui-lin ; Tsai, Ming-tien |
| Published in: |
Electronic commerce research. - Dordrecht : Springer Science + Business Media Inc., ISSN 1389-5753, ZDB-ID 2106016-2. - Vol. 14.2014, 2, p. 137-169
|
| Subject: | Internet banking services | Technology acceptance model | System usability | User satisfaction | Continuous usage intention | Taiwan | Innovationsakzeptanz | Innovation adoption | Electronic Banking | Electronic banking | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Benutzerfreundlichkeit | Usability | Internet |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010404454