The interactive effects of sales force controls on salespeople behaviors and customer outcomes
Guangping Wang, Wenyu Dou, and Nan Zhou
| Year of publication: |
2012
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|---|---|
| Authors: | Wang, Guangping ; Dou, Wenyu ; Zhou, Nan |
| Published in: |
The journal of personal selling & sales management : JPSSM. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0885-3134, ZDB-ID 901152-3. - Vol. 32.2012, 2, p. 225-243
|
| Subject: | Lieferantenmanagement | Supplier relationship management | Verkaufspersonal | Salespeople | Soziales Verhalten | Social behaviour | Kommunikation | Communication | Kundenzufriedenheit | Customer satisfaction | Personalkontrolle | Employee monitoring |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009552531