The interdependencies of marketing capabilities and operations efficiency in hospitals
Year of publication: |
2020
|
---|---|
Authors: | Ho, Foo Nin ; Huang, Chin Wei |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 113.2020, p. 337-347
|
Subject: | Benchmarking | Brand mind share | Data Envelopment Analysis | Hospital performance | Intangible marketing capabilities | Marketing-operations interface | Krankenhaus | Hospital | Data-Envelopment-Analyse | Data envelopment analysis | Marketing | Markenführung | Brand management | Performance-Messung | Performance measurement | Unternehmenserfolg | Firm performance | Effizienz | Efficiency |
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