The IP's guide to the galaxy of portal planning: part III – administrative framework

Purpose – This article is the third in a four‐part series that aims to illustrate the process involved in planning a portal and creating a portal definition document. Design/methodology/approach – Based on a review of the academic and industry literature and using a case study, the authors share their experience in planning the Florida ExpertNet Research portal. Findings – Portal development is a complex and costly endeavour that requires meticulous planning and design. As with any system development initiative, the time and energy spent in the planning process is reflected in the success or failure of the end product. A portal administrative framework encompasses governance (strategic) and management (operational) models. The governance model contains a description of the governing units and their responsibilities. The management model includes a description of key management components (primary function, activities, and manager) and management roles and responsibilities. Originality/value – This series will be useful to the information professional who is contemplating portal development and may be used as a model in developing a blueprint – the portal definition document. Whether the information professional is considering doing development or outsourcing, it is important to understand the architectural requirements of a portal.