The link between organizational learning culture and customer satisfaction : confirming relationship and exploring moderating effect
Angelos Pantouvakis; Nancy Bouranta
| Year of publication: |
2013
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|---|---|
| Authors: | Pantouvakis, Angelos ; Bouranta, Nancy |
| Published in: |
The learning organization : TLO ; the international journal of critical studies in organizational learning. - Bingley : Emerald Group Publishing Limited, ISSN 0969-6474, ZDB-ID 1375336-8. - Vol. 20.2013, 1, p. 48-64
|
| Subject: | Organizational learning culture | Employee job satisfaction | Customer satisfaction | Education level | Lernende Organisation | Learning organization | Arbeitszufriedenheit | Job satisfaction | Kundenzufriedenheit | Unternehmenskultur | Corporate culture | Beziehungsmarketing | Relationship marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010203330