The link between supervisor support, servicing efficacy and job satisfaction among frontline hotel employees : an investigation in Turkey
Merve Öksüz, Hikmet Tosyalı and Furkan Tosyali
| Year of publication: |
2023
|
|---|---|
| Authors: | Öksüz, Merve ; Tosyalı, Hikmet ; Tosyali, Furkan |
| Subject: | Frontline employees in hotels | Job satisfaction | Servicing efficacy | Structural equation modeling | Supervisor support | Turkey | Arbeitszufriedenheit | Türkei | Hotellerie | Hotel industry | Tourismusberufe | Tourism employees | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model | Kundenzufriedenheit | Customer satisfaction | Verkaufspersonal | Salespeople | Dienstleistungssektor | Service industry | Arbeitskräfte | Workforce |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/PR-10-2021-0733 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014381278