The mediating role of occupational stress : a missing link between organisational intelligence traits and digital government service quality
Subashini Ramakrishnan, Meng Seng Wong, Myint Moe Chit and Dilip S. Mutum
| Year of publication: |
2024
|
|---|---|
| Authors: | Subashini Ramakrishnan ; Wong, Meng Seng ; Myint Moe Chit ; Mutum, Dilip S. |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 41.2024, 2, p. 532-558
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| Subject: | Service quality | Digital government | Higher order model | Occupational stress | Organisational intelligence | Dienstleistungsqualität | Stress | Work stress | Intelligenz | Intelligence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQRM-11-2022-0333 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014470924