The mediating role of passenger satisfaction on the relationship between service quality and behavioral intentions of low-cost carriers
Hsiu-Fen Lin
| Year of publication: |
2022
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|---|---|
| Authors: | Lin, Hsiu-Fen |
| Subject: | Behavioral intentions | Low- and high-experience passengers | Low-cost carriers | Multi-group analysis | Passenger satisfaction | Service quality | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Niedrigpreisstrategie | Low-cost strategy | Passagierluftverkehr | Air passenger transport | Fluggesellschaft | Airline | Konsumentenverhalten | Consumer behaviour |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TQM-06-2021-0187 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014320929