The Mexican user satisfaction index : a case study applied to a social program
Year of publication: |
2013
|
---|---|
Authors: | Lobato-Calleros, Odette ; Rivera, Humberto ; Serrato, Hugo ; Gómez, Elena ; Cervantes, Paola |
Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 25.2013, 4, p. 384-398
|
Subject: | Armutsbekämpfung | Poverty reduction | Soziale Integration | Social integration | Bewertung | Evaluation | Zufriedenheit | Satisfaction | Bevölkerung | Population | Mexiko | Mexico |
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