The nature and determinants of information technology infusion: An organizational level of analysis

This research extensively reviews and integrates what is currently known about post-adoption implementation behavior to explain information technology (IT) infusion at the organizational level. Three dimensions of IT infusion (extended, integrative and emergent use) are conceptualized and defined at a general level and then, operationalized within a small business context. Determinants of (organizational) IT infusion are explored within 404 veterinary practices using multiple respondent design via structural equation modeling. Multiple indicators are derived for each latent construct in the structural model at the general level. Then, context-specific measures are developed for this particular research project. The data collected is used to demonstrate reliability and validity for the study's measures, as well as, support for many relationships proposed in the structural model. Finally, a secondary analysis involving hierarchical regression explores differences in the contextual determinants of extended, integrative and emergent use, as well as, interrelationships between these three variables.