The New Service Model : a review, a critique and a way forward
Elena P. Antonacopoulou and Efrosyni Konstantinou
| Year of publication: |
2008
|
|---|---|
| Authors: | Antonacopoulou, Elena P. ; Konstantinou, Efrosyni |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 28.2008, 5/6, p. 845-860
|
| Subject: | Dienstleistungsqualität | Service quality | Organisatorischer Wandel | Organizational change | Unternehmenswachstum | Firm growth |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003775785