The nonlinear effects of market structure on service quality : evidence from the U.S. airline industry
Kang Hua Cao, Betty Krier, Chia-Mei Liu, Brian McNamara, Jerrod Sharpe
| Year of publication: |
August 2017
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|---|---|
| Authors: | Cao, Kang Hua ; Krier, Betty ; Liu, Chia-Mei ; McNamara, Brian ; Sharpe, Jerrod |
| Published in: |
Review of industrial organization : RIO. - Dordrecht [u.a.] : Springer Science + Business Media B.V., ISSN 0889-938X, ZDB-ID 638140-6. - Vol. 51.2017, 1, p. 43-73
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| Subject: | Airlines | Competition | Flight delays and cancellations | Market structure | Nonlinear | Service quality | Dienstleistungsqualität | USA | United States | Marktstruktur | Luftverkehr | Air transport | Fluggesellschaft | Airline | Wettbewerb |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11151-016-9544-x [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011782213