The perception of service quality among paratransit users in Metro Manila using structural equations modelling (SEM) approach
Noriel Christopher C. Tiglao, Janna M. De Veyra, Niki Jon Y. Tolentino, Mark Angelo Y. Tacderas
| Year of publication: |
2020
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|---|---|
| Authors: | Tiglao, Noriel Christopher C. ; De Veyra, Janna M. ; Tolentino, Niki Jon Y. ; Tacderas, Mark Angelo Y. |
| Published in: |
Research in transportation economics. - Amsterdam [u.a.] : Elsevier, ISSN 0739-8859, ZDB-ID 86498-5. - Vol. 83.2020, p. 1-13
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| Subject: | Exploratory factor analysis (EFA) | Paratransit | Public transport | Service quality | Structural equations modelling (SEM) | Dienstleistungsqualität | Strukturgleichungsmodell | Structural equation model | Kundenzufriedenheit | Customer satisfaction | Faktorenanalyse | Factor analysis |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.retrec.2020.100955 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012582573