The performance measurement of innovation and competitiveness in the telecommunications services sector
Year of publication: |
2016
|
---|---|
Authors: | Nora, Lissandro Dorneles Dalla ; Siluk, Julio Cezar Mairesse ; Neuenfeldt Júnior, Alvaro Luiz ; Soliman, Marlon ; Nara, Elpidio Oscar Benitez ; Furtado, João Carlos |
Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 9.2016, 2, p. 210-224
|
Subject: | organisational innovation | services | telecommunications sector | organisational competitiveness | performance measurement | corporate diagnosis | Performance-Messung | Performance measurement | Telekommunikation | Telecommunications | Innovation | Dienstleistungssektor | Service industry | Telekommunikationssektor | Telecommunications industry | Wettbewerb | Competition |
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