The perils of hotel technology : the robot usage resistance model
Shixuan Fu, Xiaojiang Zheng, IpKin Anthony Wong
| Year of publication: |
2022
|
|---|---|
| Authors: | Fu, Shixuan ; Zheng, Xiaojiang ; Wong, IpKin Anthony |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 102.2022, p. 1-11
|
| Subject: | Continuous Usage | Hotel | Service robot | User Resistance | Roboter | Robot | Hotellerie | Hotel industry | Technischer Fortschritt | Technological change | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2022.103174 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013185268