The Population Trust in the Local Administrations. Case Study

The responsiveness of the local administration to the citizens and companies needs is essential for the improvement of the local administrations capacity. This requires a client needs orientation and acceptance of the fact that the service rendering is not at the expected level at all times. The strengthening of the citizen participation, the fight against corruption and the improvement of the management and administration abilities are elements that are continuously present in the service rendering improvement process. A random research was carried out in order to make evident the trust of the population in the local public administrations, to identify the citizens opinions regarding the main problems the administration must solve, the main characteristics the employees of the local administrations must have. The research had in view the community of the persons entitled to vote in Constanta C ounty.