The process map as an instrument to standardize processes: design and application at a financial service provider
Bernd Heinrich; Matthias Henneberger; Susanne Leist; Gregor Zellner
| Year of publication: |
2009
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|---|---|
| Authors: | Heinrich, Bernd ; Henneberger, Matthias ; Leist, Susanne ; Zellner, Gregor |
| Published in: |
Information systems and e-business management : ISeB. - New York, NY [u.a.] : Springer, ISSN 1617-9846, ZDB-ID 2069863-X. - Vol. 7.2009, 1, p. 81-102
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| Subject: | Prozessmanagement | Business process management | Finanzdienstleistung | Financial services | Digitale Dienste | Web-based service |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003832309