The professional service encounter in the age of the Internet: an exploratory study
Year of publication: |
2003
|
---|---|
Authors: | Hogg, Gillian ; Laing, Angus ; Winkelman, Dan |
Published in: |
Journal of Services Marketing. - MCB UP Ltd, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 17.2003, 5, p. 476-494
|
Publisher: |
MCB UP Ltd |
Subject: | Professional services | Internet | Health service |
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