//-->
Improving software quality using Six Sigma DMAIC-based approach : a case study
Karout, Racha, (2017)
The pre-pandemic role of customer online satisfaction in price determination : eevidence from hotel industry
Palić, Irena, (2021)
Analyzing service quality and satisfaction by multivariate analysis of variance : a case of Taiwan tobacco and liquor corporation
Lu, An-Wen, (2021)
Indicatori bibliometrici per le scienze statistiche
De Battisti, Francesca, (2010)
Robust analysis of bibliometric data
De Battisti, Francesca, (2011)
The Rasch Model to Measure Service Quality
Salini, Silvia, (2004)