The relationship between density perceptions and satisfaction in the retail setting : mediation and moderation effects
Frank Pons, Marilyn Giroux, Mehdi Mourali, Michel Zins
| Year of publication: |
2016
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|---|---|
| Authors: | Pons, Frank ; Giroux, Marilyn ; Mourali, Mehdi ; Zins, Michel |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 69.2016, 2, p. 1000-1007
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| Subject: | Crowding | Density | Expectations | Dissatisfaction | Einzelhandel | Retail trade | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Wahrnehmung | Perception | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011436393