The relationship between emotional labor and the well-being of service professionals during the Covid-19 pandemic : examining the moderating roles of job type
Steven W. Day, Harold Lundy Jr, Christopher G. Torrance, Baruch Lundy
| Year of publication: |
2021
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|---|---|
| Authors: | Day, Steven W. ; Lundy, Harold <Jr.> ; Torrance, Christopher G. ; Lundy, Baruch |
| Published in: |
Journal of international business and economics : JIBE. - [Erscheinungsort nicht ermittelbar] : IABE, ISSN 1544-8037, ZDB-ID 2529293-6. - Vol. 21.2021, 3, p. 18-27
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| Subject: | burnout | Covid-19 | job satisfaction | white-collar worker | service worker | blue-collar worker | emotional labor | emotive effort | emotional dissonance | Arbeitszufriedenheit | Job satisfaction | Coronavirus | Emotion | Dienstleistungsberufe | Service workers | Stress | Work stress | Burnout | Arbeitsbedingungen | Working conditions | Arbeitspsychologie | Organizational psychology | Dienstleistungssektor | Service industry | Arbeitsverhalten | Work behaviour | Angestellte | White collar workers |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.18374/JIBE-21-3.3 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012886114