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An economic approach to tips and service quality : results of a survey
Bodvarsson, Örn B., (1999)
Gratitude and gratuity : a meta-analysis of research on the service-tipping relationship
Lynn, Michael, (2000)
The norm of restaurant tipping
Conlin, Michael, (2003)
Restaurant tips and service quality : a commentary of Bodvarsson, Luksetich and McDermott (2003)
Lynn, Michael, (2004)
Restaurant tips and service quality : a reply to Lynn
Bodvarsson, Örn B., (2005)