The relationship of governance mechanisms and customer loyalty in insurance industry : the difference of internet insurers and traditional insurers
Heng-Li Yang and Ya-Ling Wu
| Year of publication: |
2008
|
|---|---|
| Authors: | Yang, Heng-Li ; Wu, Ya-Ling |
| Published in: |
International journal of services and standards. - Olney : Inderscience, ISSN 1740-8849, ZDB-ID 21787979. - Vol. 4.2008, 3, p. 248-268
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009867330