The relative impact of employees’ discrete emotions on employees’ negative word-of-mouth (NWOM) and counterproductive workplace behavior (CWB)
Year of publication: |
2022
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Authors: | Lee, Sang Bong ; Liu, Shih Hao ; Maertz, Carl <Jr.> |
Published in: |
The journal of product & brand management. - Bingley : Emerald, ISSN 2054-1643, ZDB-ID 2020682-3. - Vol. 31.2022, 7, p. 1018-1032
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Subject: | Counterproductive workplace behavior | Employees’ negative word-of-mouth | Negative discrete emotion | Perceived brand knowledge | Emotion | Arbeitsverhalten | Work behaviour | Virales Marketing | Viral marketing | Arbeitskräfte | Workforce | Verhalten in Organisationen | Organizational behaviour | Konsumentenverhalten | Consumer behaviour | Arbeitszufriedenheit | Job satisfaction |
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