The rhetoric and reality of 'process control' in organisational environments with a TQM orientation: The managers' view
| Year of publication: |
2010
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|---|---|
| Authors: | Soltani, Ebrahim ; Singh, Abhilasha ; Liao, Ying-Ying ; Wang, Wei-Yuan |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 21.2010, 1, p. 67-78
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