The rise of customer-oriented banking : electronic markets are paving the way for change in the financial industry
Year of publication: |
2012
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Authors: | Alt, Rainer ; Puschmann, Thomas |
Published in: |
Electronic markets : the international journal on networked business. - Heidelberg : Springer, ISSN 1019-6781, ZDB-ID 1309988-7. - Vol. 22.2012, 4, p. 203-215
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Subject: | Electronic markets | Banking IT innovations | Customer relationships | Banking | Social networks | Disintermediation | Financial market infrastructure | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Finanzsektor | Financial sector | Bank | Finanzmarkt | Financial market | Welt | World | Soziales Netzwerk | Social network | Electronic Banking | Electronic banking |
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