//-->
Brand accommodation to informal communications on social media : with the mediation of communication appropriateness and the moderation of product involvement
Jeong, Hyun Ju, (2023)
How to make your Facebook posts attractive : a case study of a leading budget hotel brand fan page
Su, Na, (2015)
The role of effective communication and trustworthiness in determining guests' loyalty
Kharouf, Husni, (2019)
Big Data : challenges for the hospitality industry
Toedt, Michael, (2013)
Marketing-Controlling mit dailypoint
Toedt, Michael, (2014)
Nutzen und Anforderungen von hotelspezifischen CRM-Systemen
Toedt, Michael, (2009)