The role of affect in consumer satisfaction judgments of credence-based services
| Year of publication: |
1996
|
|---|---|
| Authors: | Alford, Bruce L. ; Sherrell, Daniel L. |
| Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 37.1996, 1, p. 71-84
|
| Publisher: |
Elsevier |