The role of atmosphere in Italian museums : effects on brand perceptions and visitor behavioral intentions
Year of publication: |
2021
|
---|---|
Authors: | Piancatelli, Chiara ; Massi, Marta ; Vocino, Andrea |
Published in: |
Journal of strategic marketing. - London : Routledge, ISSN 1466-4488, ZDB-ID 2020800-5. - Vol. 29.2021, 6, p. 546-566
|
Subject: | brand trustworthiness | consumer behavioral intention | intention to recommend | intention to revisit | Museum atmosphere | perceived quality | Konsumentenverhalten | Consumer behaviour | Museum | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction | Italien | Italy | Markenimage | Brand image | Verbrauchereinstellung | Consumer attitudes | Beziehungsmarketing | Relationship marketing | Markenartikel | Brand |
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