The role of contingent self-esteem and trust in consumer satisfaction: Examining perceived control and fairness as predictors
| Year of publication: |
2013
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|---|---|
| Authors: | Namasivayam, Karthik ; Guchait, Priyanko |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 10742645. - Vol. 33.2013, p. 184-195
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