The role of culture as driver of quality management and performance : infrastructure versus core quality practices
Year of publication: |
2008
|
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Authors: | Naor, Michael ; Goldstein, Susan M. ; Linderman, Kevin W. ; Schroeder, Roger G. |
Published in: |
Decision sciences : DS. - Atlanta, Ga. : Wiley, ISSN 0011-7315, ZDB-ID 412837-0. - Vol. 39.2008, 4, p. 671-702
|
Subject: | Industrie | Manufacturing industries | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement |
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