The role of customer satisfaction in the quality management systems : a cross-cultural study
Andrzej Kobylanski; Bozena Pawlowska; Anna Strychalska-Rudzewicz
| Year of publication: |
2011
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| Authors: | Kobylanski, Andrzej ; Pawlowska, Bozena ; Strychalska-Rudzewicz, Anna |
| Published in: |
International journal of management and marketing research : IJMMR. - Hilo, Hawaii : IBFR, ISSN 1933-3153, ZDB-ID 25365575. - Vol. 4.2011, 3, p. 57-74
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| Type of publication: | Article |
|---|---|
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009897000