The role of E-quality within the consumer dexision making process
Chao Wen; Victor R. Prybutok; Charles Blankson; Jiaming Fang
| Year of publication: |
2014
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|---|---|
| Authors: | Wen, Chao ; Prybutok, Victor R. ; Blankson, Charles ; Fang, Jiaming |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 34.2014, 12, p. 1506-1536
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| Subject: | Loyalty | E-commerce | Structural equation modeling | Service quality | Bricks and clicks | E-service operations | Dienstleistungsqualität | Electronic Commerce | Strukturgleichungsmodell | Structural equation model | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010437778