The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?
Janarthanan Balakrishnan, Salma S. Abed, Paul Jones
| Year of publication: |
2022
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|---|---|
| Authors: | Balakrishnan, Janarthanan ; Abed, Salma S. ; Jones, Paul |
| Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 180.2022, p. 1-12
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| Subject: | Chatbot based services | Continuation intention | Meta-UTAUT | Perceived anthropomorphism | Perceived intelligence | Social self-efficacy | Intelligenz | Intelligence | Konsumentenverhalten | Consumer behaviour | Persönlichkeitspsychologie | Personality psychology | Wahrnehmung | Perception |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.techfore.2022.121692 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013429233